Latin Tax Engine: Crediting A Transaction Error - An Unexpected Error Has Occurred. EXCEPTION(ERROR_FROM_FUNCTION): jl_zz_tax.calculate tax_vendor_return_code 9 ORA-20001

(Doc ID 1534822.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Financials for the Americas - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 version, Latin Tax Engine

Attempting to credit a transaction and receive the following error:

ERROR
-----------------------
An unexpected error has occurred. Please contact your system administrator

DEBUG IS SHOWING:
--------------------------------

Steps to Reproduce:
Responsibility:  Receivables Brazil
Navigation:  Transactions > Transactions
Query a transaction
Click on Menu: Actions > Credit
Click on Credit Balance and Save

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms