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User Names were Changed but Worklist Notifications Are Pointing To Old User Name (Doc ID 1534830.1)

Last updated on MAY 14, 2024

Applies to:

Oracle Workflow - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Oracle Application Object Library - Version 12.2.9 to 12.2.9 [Release 12.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User names were changed and after that users cannot find their old notifications in the worklist


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Changed usernames using fnd_user_pkg.change_user_name package
2. Open worklist to find notifications but they don't exist


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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