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Unable to reserve PO or Release, after attempting to approve the status remain 'Pre-approved' (Doc ID 1535437.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Oracle Purchasing - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Approvals - Req, PO

When trying to approve the the standard PO or Release, the documents struck in 'Pre-Approved' because unable to reserve for these documents.
This issue is occurring for all standard PO or Release.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a PO or Release
2. Submit it for approve
3. The approver approved it
4. There is no specific error in the window but the document status changes to 'Pre-Approved'
    The system can't reserve the PO.

<wfstatus.sql output>

We can see the following information in the output of wfstatus.sql for 'Pre-Approved' PO.

  

  

Cause

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In this Document
Symptoms
Cause
Solution
References


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