AR_00054/AR_00096 Receipts Workbench: Duplicate Entities Exist For the Receipts Created Through Automatic Receipts (Doc ID 1535584.1)

Last updated on MARCH 11, 2016

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Receipt initial UNAPP record has different event_id from the associated receipt history record in CRH due to duplicate transaction entities created as part of Automatic Receipt Program.

Multiple Receipts are showing double entities and accounting is incorrect.

Duplicate Entities in subledger tables.
 
Two records exist in the XLA_TRANSACTION_ENTITIES table.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms