Time Out Error When Running Action "Release Remaining Order Amount" (Doc ID 1535975.1)

Last updated on APRIL 12, 2013

Applies to:

Oracle Transportation Management - Version 6.1.0 to 6.2.8 [Release 6.1 to 6.2]
Information in this document applies to any platform.

Symptoms

You are getting the following error on the process of OB line releasing, using the action "Release Remaining Order Amount".


2013-02-26 18:15:10.845 157077 Error Exception RELEASE REMAINING FROM OB LINE timed out waiting for ORDER BASE LINE: GEOG.439825716/0/001/1/14287379. The object is held by Activity: RELEASE REMAINING FROM OB LINE, Machine: DEFAULT, Thread: null, Process: 323785, Since: 2013-02-26 15:17:57 UTC.

at sun.reflect.GeneratedConstructorAccessor1395.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
at glog.util.exception.GLException.factory(GLException.java:435)
at glog.util.exception.GLException.factory(GLException.java:411)
at glog.util.exception.GLException.factory(GLException.java:407)
at glog.util.exception.GLException.factory(GLException.java:395)
at glog.server.synch.object.ObjectLock.lock(ObjectLock.java:258)
at glog.server.synch.object.ObjectLock.lock(ObjectLock.java:230)
at glog.server.synch.object.ObjectLocks$1.lock(ObjectLocks.java:85)
at glog.server.synch.object.ObjectLocks$MultiLock.retrieve(ObjectLocks.java:165)
at glog.server.synch.object.ObjectLocks.lock(ObjectLocks.java:88)
at glog.server.synch.object.ObjectLocks.lock(ObjectLocks.java:65)
at glog.server.synch.object.ObjectLocks.lock(ObjectLocks.java:53)
at glog.server.wrapper.WrapperEventInfo.getLocks(WrapperEventInfo.java:60)
at glog.server.wrapper.WrapperSessionBean.execDispatch(WrapperSessionBean.java:55)
at glog.server.wrapper.WrapperSessionServerSideEJBWrapper.execDispatch(WrapperSessionServerSideEJBWrapper.java:48)
at glog.server.wrapper.WrapperSessionHome_a06097_EOImpl.execDispatch(WrapperSessionHome_a06097_EOImpl.java:58)
at glog.server.wrapper.WrapperSessionHome_a06097_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:667)
at weblogic.rmi.cluster.ClusterableServerRef.invoke(ClusterableServerRef.java:230)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:522)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:518)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)
[[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)']

Cause

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