Transaction Form Issue: When Navigating to Payment Details for a Transaction, No Customer Bank Accounts are Listed Even if they Exist
Last updated on MAY 31, 2018
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
When attempting to associate bank details to a transaction via:
Responsibility: Receivables Manager
Navigation: Transactions > Payment Details > Select Instrument > Create/Update Instrument
The Payment Details screen does not show any of the existing bank accounts associated to the customer.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms