Inactivate Relationship errors with 'Multiple parents are not permitted for the D&B Hierarchy relationship type'
(Doc ID 1536879.1)
Last updated on MAY 29, 2019
Applies to:Oracle Customers Online - Version 12.1.3 and later
Information in this document applies to any platform.
In R12.1.3, users are unable to inactivate a party relationship. Whenever they try to inactivate the relationship, the following error is received:
Multiple parents are not permitted for the D&B Hierarchy relationship type. Please use a different relationship type.
Unable to end-date a relationship in Oracle Customers Online (OCO) as the 'Update' and 'Remove' icons on the 'Relationship' page are grayed out in OCO.
Steps to reproduce:
-Telesales, N: eBusiness Center
-Query for a party
-Select the Relationship tab
-Select the relationship 'Global Ultimate Of'
-Uncheck the 'Active' check box and enter an end-date. The error appears.
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