Last updated on SEPTEMBER 02, 2016
Applies to:Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.
Cannot settle a claim using write off settlement.
The claim status remain open, when trying to settle by running the OZF-TM : Claim Auto Write-Offs Program" concurrent request. The request Completes as Normal but the output log shows error.
Error in OZF-TM: Claim Auto Write-Off Program log file:
Please set the receipt write-off limits range system option.
An error happened when creating Receipt Write Off through AR Receipt API. Auto Write off Failed for claim Number: DED00000
Steps to Reproduce
- Responsibility: Oracle Trade Management Administrator
- Navigation: Requests > Run
- Run "OZF-TM :Claim Auto Write-Offs Program" concurrent request to close open claims
- The request Completes as Normal the log file output shows error .
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