Learner Receives Error Notification "The changes were not applied because The primary key specified is invalid..." (Doc ID 1537405.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After a learner has requested enrollment in a class, and the manager approves it, sometimes the request is not approved and the learner gets an error notification with the following error message:

ERROR
-----------------------
The changes were not applied because The primary key specified is invalid
Cause: The primary key values specified are invalid and do not exist in the schema.
Action: Check the primary key values before attempting to carry out the operation again'.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Learner requests class enrollment
2. Approver approves
Learner gets notification with the error message

Cause

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