OCO: Error 'Values Have Not Been Entered For One Or More Required Segments' When Entering a Customer Address in Customers Online (Doc ID 1537463.1)

Last updated on JANUARY 01, 2019

Applies to:

Symptoms

In R12, the following error is received when entering value in the State field for customer address in the Customers Online application (OCO):

 Error
 Values have not been entered for one or more required segments.

It will not accept the state which was entered.

Steps to reproduce:

-Customers Online Superuser, N: Customers tab
-Click on Create button
-Enter the organization name.
-For organization address, enter address line 1, city and enter the State or select a value from the 'State' list of values.
-Click Apply. The error appears.

Changes

Cause

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