Error 'Values Have Not Been Entered For One Or More Required Segments' When Enter Customer Address in OCO (Doc ID 1537463.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Customers Online - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In R12.1.3, the following error is received when entering value in the State field for customer address:

 Error
 Values have not been entered for one or more required segments.

It will not except the state which was entered.

Steps to reproduce:

-Customers Online Superuser, N: Customers tab
-Click on Create button
-Enter the organization name.
-For organization address, enter address line 1, city and enter the State or select a value from the 'State' list of values.
-Clicl Apply. The error appears.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms