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Install Base And Inventory Data Discrepancy Report Doesn't Find Serialized IB Tracked Items (CSIINVDR) (Doc ID 1537800.1)

Last updated on JUNE 30, 2021

Applies to:

Oracle Installed Base - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Support Codes

ACTUAL BEHAVIOR
---------------

Serialized and IB trackable instances are not showing in Install Base And Inventory Data Discrepancy Report.



EXPECTED BEHAVIOR
-----------------------

Serialized and IB trackable instances will be showing in report.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Install Base and Inventory Data Discrepancy Report (CSIINVDR)
2. Analyze data

BUSINESS IMPACT
-----------------------
Shows incorrect data. Had to create a new report.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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