Unable to Change User Passwords Via the Preferences Screen in an E-Business Suite Instance Integrated With Oracle Access Manager. FND Debug Shows "Registration :: 7, Invalid registration". (Doc ID 1538065.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Applications Technology Stack - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

You have 2 E-Business suite, OID and OAM integrations. Both integrations are configured in exactly the same way, yet

a:- One instance allows users to change user passwords via the E-Business suite preferences screen. (This is the correct functionality for E-Business suite instance integrated with OAM)
b:- One instance renders a link in the E-Business suite preferences screen which does not work.

http(s)://Ebiz.ebiz.domain.com:port/OA_HTML/RF.jsp?function_id=14792&resp_id=-1&resp_appl_id=-1&security_group_id=0&lang_code=US&params=lzQoQ4Uu5r5ixvtgrVl.imrsXw3bg5cBNyq8neIaMs8&oas=1gcm-7pcMcciZkIpBasEeA..cancelUrl=http(s)://Ebiz.ebiz.domain.com:port/OA_HTML/RF.jsp?function_id=14792&resp_id=-1&resp_appl_id=-1&security_group_id=0&lang_code=US&params=lzQoQ4Uu5r5ixvtgrVl.imrsXw3bg5cBNyq8neIaMs8&oas=1gcm-7pcMcciZkIpBasEeA..

FND debug shows...

Working Instance

248646 20-02-13 13:29:48 ANONYMOUS    Statement fnd.plsql.sso.fnd_sso_manager.isPasswordChangeable Retrieved user_id and user_guid for user SASITEST001                                            
248647 20-02-13 13:29:48 ANONYMOUS    Statement fnd.plsql.sso.fnd_sso_manager.isPasswordChangeable User: SASITEST001 is linked                                                                       248648 20-02-13 13:29:48 ANONYMOUS    Statement fnd.plsql.sso.fnd_sso_manager.isPasswordChangeable APPS_SSO_LOCAL_LOGIN forSASITEST001 is SSO  
248789 20-02-13 13:29:48 ANONYMOUS    Statement fnd.plsql.oid.fnd_ldap_wrapper.is_operation_allowed: Registration :: 6                                                                              
248790 20-02-13 13:29:48 ANONYMOUS    Statement fnd.plsql.oid.fnd_ldap_wrapper.is_operation_allowed: Valid registration  
248793 20-02-13 13:29:48 ANONYMOUS    Statement fnd.plsql.oid.fnd_sso_registration.is_operation_allowed: Call is_in_list for: userpassword                                                          
248794 20-02-13 13:29:48 ANONYMOUS    Statement fnd.plsql.oid.fnd_sso_registration.is_in_list One attribute passed: userpassword  
248799 20-02-13 13:29:48 ANONYMOUS    Statement fnd.plsql.sso.fnd_sso_manager.isPasswordChangeable User is an SSO user.  Verifying password can be synched                                          
248800 20-02-13 13:29:48 ANONYMOUS    Statement fnd.plsql.sso.fnd_sso_manager.isPasswordChangeable User is an SSO user and password can be synched
 

>>>>Password update is successful.

Failing Instance

306403 20-02-13 10:56:44 ANONYMOUS    Statement fnd.plsql.sso.fnd_sso_manager.isPasswordChangeable Retrieved user_id and user_guid for user SASITEST001                                             
306404 20-02-13 10:56:44 ANONYMOUS    Statement fnd.plsql.sso.fnd_sso_manager.isPasswordChangeable User: SASITEST001 is linked                                                                      
306405 20-02-13 10:56:44 ANONYMOUS    Statement fnd.plsql.sso.fnd_sso_manager.isPasswordChangeable APPS_SSO_LOCAL_LOGIN forSASITEST001 is SS
308088 20-02-13 10:56:53 SASITEST001  Statement fnd.plsql.oid.fnd_ldap_wrapper.get_registration SSO enabled ::                                                                                      
308089 20-02-13 10:56:53 SASITEST001  Statement fnd.plsql.oid.fnd_ldap_wrapper.get_registration SSO profile is enabled                                                                              
308090 20-02-13 10:56:53 SASITEST001  Statement fnd.plsql.oid.fnd_ldap_wrapper.is_operation_allowed: Registration :: 7                                                                             
306543 20-02-13 10:56:44 ANONYMOUS    Statement fnd.plsql.oid.fnd_ldap_wrapper.is_operation_allowed: Invalid registration   fnd.plsql.sso.fnd_sso_manager.isPasswordChangeable  END -EXCEPTION User-Defined Exception                                                              
306545 20-02-13 10:56:44 ANONYMOUS    Statement fnd.sso.SSOManager.isPasswordChangeable(WebAppsContext, String) Done executing sql                                                                  
306546 20-02-13 10:56:44 ANONYMOUS    Statement fnd.sso.SSOManager.isPasswordChangeable(WebAppsContext, String) Password not changeable

>>>>Password is not changeable.

Changes

 None.

Cause

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