Debrief Error: API Programming Error (Validate_Charge_Details): The value for parameter Bill_to_Contact_Id is invalid (Doc ID 1538621.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Debrief / Field Service Report

When attempting to submit the "CSF: Update Debrief Lines" concurrent program for a closed task, the following error randomly occurs:

ERROR
Service Billing Engine calling cs_charge_details_pub.Create_Charge_Details api ended with error.
(API_NAME=CS_Service_Billing_Engine_PVT: Create_Charges).
API Programming error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details): &TEXT.
API Programming Error (Validate_Charge_Details): The value for parameter Bill_to_Contact_Id is invalid.

STEPS
1. Login to Oracle Apps.
2. R) Field Service Manager -> Create Service Request and Task
3. Click on Debrief and enter the Material Debrief details and submit the concurrent program.
4. The debrief program errors out with the above error message.

Cause

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