UPK:Error while Import Title in KCenter : The HTTP Request Is Unauthorized With Client Authentication Scheme 'Negotiate' (Doc ID 1538685.1)

Last updated on AUGUST 11, 2016

Applies to:

Oracle User Productivity Kit - Version 11.1.0.1 and later
Information in this document applies to any platform.

Symptoms

=== ODM ISSUE CLARIFICATION ===

ENVIRONMENT
=============
KCenter 11.1.0.1
OS - Microsoft Windows x64 (64-bit)
Browser - IE 9
PRODUCTION environment

CUSTOMER STATEMENT
==================
When importing a title in UPK KCenter 11.1 ESP1 we receive an error:


ERROR MESSAGES
=================
message: The HTTP request is unauthorized with client authentication scheme 'Negotiate'. The authentication header received from the server was 'Negotiate,NTLM'.
Exception: The remote server returned an error: (401) Unauthorized.

BUSINESS IMPACT
================
The customer is not able to import titles in KCenter 11.1.0.1 from the server or using a client machine when they use

REPLICATION STEPS
==================
In order to reproduce the issue, follow the below steps:
1. Run the KCenter URL using an alias or full qualified domain name ( FQDN )
2. Try to import a title

Cause

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