iReceivables: Possible to Create Multiple Disputes for Which Sum Of Dispute Amounts Exceeding Total Invoice (Doc ID 1538754.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Dispute Components

Attempting to enter Disputes that exceed the total of the Invoice amount and able to save successfully without error.

Steps to Reproduce:
1. Create transactions with multiple lines :

line 1 for quantity 1 , amount 500, total 500
line 2 for quantity 3 , amount 250, total 750

2. Create a dispute on type line for line 2, quantity 3.

3. Create a second dispute for type line on line 2 , quantity 3

The total dispute amount is 1500, when the transaction total is only 1250.

The following error should be displayed, but it saves successfully without error:
Sum of the disputed amount and the amount being disputed cannot exceed Original Amount.

Cause

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