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Receipts Workbench: Invoice Shows Zero Balance Even Though No Receipt is Created and Applied (Doc ID 1538930.1)

Last updated on JUNE 11, 2019

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.


Attempting to run the Automatic Receipt Creation (API) Batch job.  When a payment is declined, the payment schedule is zero and no receipt is created and the invoice is corrupted.

The balance of the Invoices are changed to Zero, even though the Receipt Creation failed due to the Authorization issue.


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In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
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