Receipts Workbench: Invoice Shows Zero Balance Even Though No Receipt is Created and Applied
Last updated on JANUARY 22, 2016
Applies to:Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.
Attempting to run the Automatic Receipt Creation (API) Batch job. When a payment is declined, the payment schedule is zero and no receipt is created and the invoice is corrupted.
The balance of the Invoices are changed to Zero, even though the Receipt Creation failed due to the Authorization issue.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms