Delegate Action can not be Recorded Properly in the Action History During the PO Approvals (Doc ID 1539093.1)

Last updated on OCTOBER 14, 2016

Applies to:

Oracle Purchasing - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version

ACTUAL BEHAVIOR
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Delegate action is not be recorded properly in the action history during the Purchase Order (PO) Approvals.  Approve action is recorded against the person who forwarded and not the person who authority was delegated to.

EXPECTED BEHAVIOR
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It is expected the delegate action to be recorded properly in the action history during the PO Approvals.

STEPS
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The issue can be reproduced at will with the following steps:

User A creates a purchase order and forwards it to the person for whom the above notification rule is created (User B). The approval process forwards the notification to the user to whom authority is delegated (User C).

When the document is approved the purchase order action history shows an Approve action against the Forwarded To person (who delegated there authority) and not against the person to whom authority is delegated and who actually approves the notification.

The action history will look like this:

1 Submit User A
2 Forward User A
3 Approve User B

Cause

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