My Oracle Support Banner

iStore - The User Could Not Be Registered At This Time Due To An Internal Error.. (Doc ID 1539126.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iStore - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

--Problem

 When attempting to create  a new user in iStore the following error occurs and unable to continue

 

--Error

The User Could Not Be Registered At This Time Due To An Internal Error..

 

View Source of the error page shows :-

 

IBE_ERR_UM_REG_USER
The following information for this person comes from Oracle Human Resources and can only be updated in that application.
Please contact a user who has permission to update human resources records.PERSON_FIRST_NAME,PERSON_LAST_NAME.

 

--Steps

 

1. Access iStore and select the Register link

2. Enter the Details for a new user and submit

3. Error occurs

 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.