Customer Interface Issue: Customer Interface (RACUST) is Stuck on INSERT INTO IBY_PMT_INSTR_USES_ALLl (Doc ID 1539146.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to run Customer Interface (RACUST) and it is stuck on the INSERT INTO IBY_PMT_INSTR_USES_ALL

Log file shows "racicb:t inserted 1020 paymen" takes time:

Cause

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