Subledger Accounting: Missing Accounting Entries For CLAIM In XLA_AE_LINES

(Doc ID 1539379.1)

Last updated on FEBRUARY 12, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Receipts are not getting posted to GL due to a missing line_type_code (RCT_CHARGEBACK) in MFAR_ACCRUAL_BALANCING.

Steps to Reproduce:
Responsibility: Receivables, Vision Operations (USA)
Navigation: Receipts > Receipts

  1. Created Receipt Number = TEST Claim II, gl_date = 12-JAN-2009 for 100 USD.
  2. Applied -200 to Claim Investigation.  This created DED15892.
  3. Ran On-line Create Accounting.  Receipt posted successfully.
  4. Went to Trade Management.
  5. Queried DED15892 and settled it.  This generated Chargeback 100183.
  6. Went back to Receivables, Vision Operations (USA).
  7. Queried Receipt Number = TEST Claim II.
  8. Ran On-line Create Accounting in draft mode.  The receipt will not post.  

There is a missing UNAPP debit entry for 100 USD.

NOTE:  The same steps were followed using SLAM = AR_DEFAULT_ACCRUAL and the receipt posted with no issues. 
The difference could be there is missing line_type_code (RCT_CHARGEBACK) in MFAR_ACCRUAL_BALANCING.

Changes

 

Cause

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