Incorrect Cyrillic Fonts Display In OTM 6.3.0 (Doc ID 1539690.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.3.0 to 6.3.1 [Release 6.3]
Information in this document applies to any platform.

Symptoms

On OTM version 6.3.0 Cyrillic characters turn into '?'.

EXPECTED BEHAVIOR
-----------------------
Expect the Cyrillic characters to be displayed as entered.

STEPS
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The issue can be reproduced at will with the following steps:

1 - Log onto an OTM 6.3.0 system.

2 - Navigate to: Shipment Management > Itinerary Management > Itinerary Manager.

3 - Click NEW.

4 - Populate the following:

ID: ПРИВЕТ
( 'Hello' in Russian)

5 - Click into one of the other fields.

6 - The ID is changed to ??????.



Cause

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