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Frequently Asked Questions for the Custom Tabs in the Collections Agent User Interface (Doc ID 1540266.1)

Last updated on FEBRUARY 02, 2021

Applies to:

Oracle Advanced Collections - Version and later
Information in this document applies to any platform.


 To provide a one stop document for using the Custom1 and Custom2 Tabs in Advanced Collections


Questions and Answers

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In this Document
Questions and Answers
 Are the Oracle Collections Custom Tabs preserved during an upgrade to the Collections product?
 How do you enable or disable the custom tabs in IEXRCALL?
 Is there documentation on using custom tabs in IEXRCALL (Custom1 and Custom2)?
 What are the technical details on using the Custom Tabs?

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