Unable To Find A Transaction When The Customer's Name Length Is Greater Than 50 Characters (Doc ID 1540463.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Advanced Collections - Version 12.0.6 and later
Information in this document applies to any platform.
12.0.6

Symptoms

Unable to find a transaction from Expanded Search window of Collections Agent when the customer's Name length is greater than 50 characters.
The problem is occurring for all customers whose names are more than 50 characters and across all instances.

Changes

 No change.

Cause

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