Customers Workbench: Customer Listing - Detail Report Has Performance Issue (Doc ID 1541153.1)

Last updated on JANUARY 22, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to run the Customer Listing - Detail (RAXCUSLR) report and it is taking days to complete. 

It runs for four (4) days now, when it used to run in 45 minutes.
 
TKPROF Shows the following to be the most expensive query:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms