RVCTP Intermittently Fails With Signal 11 Error / PENDING or RUNNING Records Stuck In RTI / APP-FND-00204 / RCVOLTM TM-TIMEOUT / Receiving Timed Out (Doc ID 1541831.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Inventory Management - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Receiving Transaction Processor fails intermittently with Signal 11 and APP-FND-00204 error.

RVCTP Module : Receiving Transaction Processor
/u01/oracle/erp12uat/apps/apps_st/appl/po/12.0.0/bin/RVCTP
Program was terminated by signal 11

•  It is possible to complete one transaction with "RCV: Processing Mode" profile option set to Batch, Online and Immediate .

•  If more than one or two transactions are done at the same time all three failed (Batch, Online and Immediate mode).  - Example:  PO has more than one line and receiving all lines at the same time.

   - Batch and Immediate mode: RVCTP fails with Signal 11 error 

   - Online Errors with message

APP-FND-00204: Concurrent Manager encountered an error while running the spawned concurrent program
Receiving Transaction Manager - RCVOLTM for
your concurrent request 1062568. TM-TIMEOUT


Another symptom may be when processing more than 4 Internal Order Transfers (IOT) shipments the transactions become stuck in ONLINE RUNNING status in the RCV_TRANSACTIONS_INTERFACE table.
Also when processing ASN records ROI may fail processing more then 50 lines.

Steps:

•  Example for Purchase Orders:

   1.  Login to Purchasing Responsibility
   2.  Navigate to Receiving / Receipts form RCVRCERC
   3.  Select all lines available to be received for the Purchase Order
   4.  Note that RVCTP completes in error

Records are stuck in RCV_TRANSACTIONS_INTERFACE with

Changes

Cause

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