Customers Form Shows Two Fields For Payment Term. Mandatory Field Does Not Show List Of Payment Term (Doc ID 1541964.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In a new implementation of Release 12.1.3:

In Customers screen under Account Profile tab, there are two fields for Payment Terms: one is mandatory and the other is not.
The mandatory Payment Terms field does not show payment terms in the list of values. The other field shows payment terms in the list of values.

 

Navigation Path:

-Receivables Manager, N: Customers : Customers
-Query a customer
-Click on Details icon for the customer account.
-Select the Account Profile tab
-Under Terms region, the Payment Terms field is listed twice: one is mandatory (LOV is empty) and the other is not (with a list of values).

 

Cause

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