Tooltip Freezes In Gantt View In Dispatch Center, Application Hangs.
(Doc ID 1542171.1)
Last updated on FEBRUARY 03, 2019
Oracle Field Service - Version 12.1.3 and later Information in this document applies to any platform.
On : 12.1.3 version, Dispatch Center
ACTUAL BEHAVIOR Navigate to Gantt view in Dispatch Center. Change the view to Hours. Move the mouse over the tasks. The tooltip freezes and few seconds later the application hangs. This is happening randomly.
EXPECTED BEHAVIOR Expect that when the mouse hovering is taken off, the tool tip vanishes and the application does not crash or hang.
STEPS 1. Login to Oracle Apps 2. R) Field Service Manager -> Dispatch Center -> Gantt chart 3. Change the view to Hours. Move the mouse over the tasks. The tooltip freezes and few seconds later the application hangs.
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