Tooltip Freezes In Gantt View In Dispatch Center, Application Hangs.
(Doc ID 1542171.1)
Last updated on MAY 10, 2018
Applies to:Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Dispatch Center
Navigate to Gantt view in Dispatch Center. Change the view to Hours. Move the mouse over the tasks. The tooltip freezes and few seconds later the application hangs.
This is happening randomly.
Expect that when the mouse hovering is taken off, the tool tip vanishes and the application does not crash or hang.
1. Login to Oracle Apps
2. R) Field Service Manager -> Dispatch Center -> Gantt chart
3. Change the view to Hours. Move the mouse over the tasks. The tooltip freezes and few seconds later the application hangs.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!