My Oracle Support Banner

Change In Ship-To Address Is Correct At OM Header But Does Not Cascade Down To Line Level (Doc ID 1542209.1)

Last updated on OCTOBER 01, 2020

Applies to:

Oracle iStore - Version and later
Information in this document applies to any platform.



When User is Changing the Ship-To Address while checking out and placing Order from iStore , the changed Ship-To Address is not cascading to the Line Level in Order Management.

The Changed Ship-To is only showing at Sales Order Header but not at Line Level.

Primary Ship-To of customer is Defaulting at the Sales Order Line

--Expected Behaviour

Expect that the changed ship  to address showing at the Order Header in Order management is cascaded to the Order Lines Automatically


1. Raise an order in iStore and during checkout change the ship to address
2. iStore information is all correct
3. Submit the order
4. Review the order in OM and see that the Header has the correct changed address but the lines do not




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.