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E-Business Center Form Crashes When Trying to Save an Account under the Account tab. (Doc ID 1542320.1)

Last updated on JULY 02, 2019

Applies to:

Oracle TeleSales - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version,

When creating an account for an organization in ebusiness center form under Account tab and Save, got an error.
FRM-92101: There was failure in Forms server during startup this could happen due to invalid configuration.

The issue can be reproduced at will with the following steps:
1. Login as Telesales agent to ebc
2. create an organization or query an existing one
3. under Account tab, create a new Account and Save , got the error


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