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Interface Trip Stop error: ORA-20002: 3135: 'Wf_Item_Activity_Status.Set_Error(error_process)' is not permitted in synchronous processes. (Doc ID 1542424.1)

Last updated on JUNE 02, 2019

Applies to:

Oracle Order Management - Version 12.1.1 and later
Oracle Shipping Execution - Version 12.1.1 and later
Information in this document applies to any platform.
Reviewed for currency 2-June-2019

Symptoms

On : 12.1.3 version, Interface Trip Stop

When attempting to progress a delivery or trip stop through Interface Trip Stop, receive error.

Salesperson (Salesrep ID) is populated at the order header and is blank at the order line.


ERROR
Entering OE_FLEX_COGS_PUB.GET_SALESREP_REV_DERIVED
Sales rep id :
Input Paramerers :
Salesrep ID :
Output :
Generated CCID :
Return CCID :
Concat Segments :
Concat Id :
Concat Descriptions :
Error Message : ORA-20002: 3135: 'Wf_Item_Activity_Status.Set_Error(error_process)' is not permitted in synchronous processes.

LEAVING OE_MSG_PUB.ADD
Exiting OE_Flex_Cogs_Pub.Start_process : E


STEPS
1. Create order
2. for some reason, the salesrep at the line is blank.
3. run Interface Trip Stop. receive error

BUSINESS IMPACT
Due to this issue, users cannot interface the delivery to Inventory.  This leaves unprocessed shipping transactions which prevent closure of the current accounting period.

Cause

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In this Document
Symptoms
Cause
Solution


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