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Contact Name in Interaction Wrap Up is Greyed Out (Doc ID 1542426.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

How do you enable the Contact field on the Interaction Wrap up form? 

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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