View TRX For Dunning History Error 'FRM-40010: Cannot Read From /ebstest/qgfinr12/apps_st/a

(Doc ID 1543783.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms



The following error is received when viewing the Transactions for Dunning history in Collections form

FRM-40010: Cannot read from /ebstest/qgfinr12/apps_st/appl/iex/12.0.0/forms/US/IEXDUNTRX.fmx

Steps to reproduce:

-Advanced Collections, N: Collections Agent : Collections
-Query for a customer
-Select the History tab
-Choose a transaction and select 'Show Dunning Transactions' from the menu bar.
-The error appears. It's also noticed that the Transaction Details button is greyed out.

Cause

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