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The Assignments Of The Follow-Up Tasks Created In MFS Laptop Are Getting Defferred (Doc ID 1544052.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Synchronization

ACTUAL BEHAVIOR
---------------

The assignments of the follow-up tasks created in MFS are getting deferred with following error:
  The new status Assigned is illegal. No new status is possible.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into MFS Laptop.
2. Open a task.
3. Create follow-up task and assign it to yourself.
4. Synch.
5. Run Processes Uploaded Mobile Data.
The task assignment is deferred with:
The new status Assigned is illegal. No new status is possible.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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