Depot Repair Receiving API: :Error occurred in the receiving processor (rvtptcontrol failed): - Auto Receiving Is Not Working For Serialized Lot Enabled Item (Doc ID 1544373.1)

Last updated on MARCH 23, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
*** Checked for the relevance on 23 march 2017 ***

Symptoms

When sub-inventory and locator code is entered in Depot Repair Logistic Return Material Authorization (RMA) line, the system will prompt to receive automatically using receiving API.   The following error is then displayed:

ERROR
Error occurred in the receiving processor (rvtptcontrol failed)

STEPS
1. Login to Oracle Apps
2. R) Depot Repair Manager -> Create RO with Return and repair type.
3. Select the return line and do an auto receive.
4. Error occurred in the receiving processor (rvtptcontrol failed)

Cause

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