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R12: AP:Payments Error: You have Encountered an Unexpected Error (Doc ID 1544651.1)

Last updated on SEPTEMBER 01, 2020

Applies to:

Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Oracle Payments - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.


Troubleshooting Payment Workbench Errors: Comprehensive Listing of Errors and Solutions <Note>

The purpose of this note is to explain steps in diagnosing and troubleshooting the error "You have encountered an unexpected error" in the EBS Payables module, Payments.  This note attempts to step the reader through all known setup issues as well as known bugs that can cause this error to occur. 

Note:  If you are on older code versions (10.7, 11.0, 11.5.0 - 11.5.9, 12.0.0 - 12.0.5), your solution may not be included in this article.  Please expand your search to include the archived solutions using the selection method shown below

Troubleshooting Steps

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In this Document
Troubleshooting Steps
    1) Payment Process Request
    2) Banks and Bank Accounts
    3) Miscellaneous
 Standard patching Process
 Patch Wizard
 Still have Questions?

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