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Employee with Status “Terminate Assignment” Is Not Visible On Work Order (Doc ID 1544980.1)

Last updated on MARCH 21, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, WR

ACTUAL BEHAVIOR
---------------
In EAM work order page in Self Service, the employee assigned to an operation is blank. This also applies to the EAM work order form.

This happens when:
• The employee in HR has the status “Terminate Assignment”
• And the employee is removed from the employee list of the resource in EAM.


EXPECTED BEHAVIOR
-----------------------
The employee should always be visible in the work order.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Click on Work Orders tab
3. Search and open the work order
4. Find that Employee field is blank

Cause

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In this Document
Symptoms
Cause
Solution
References


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