Pick Release Errors With Item Belonging To Model For Order Could Not Be Released Because Item Belonging To Same Model Is Backordered
(Doc ID 1545164.1)
Last updated on AUGUST 11, 2021
Applies to:Oracle Shipping Execution - Version 11.5.10.CU2 to 12.2.8 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
When attempting to Pick Release a model line and all of its included items, the following error occurs:
Item <component item name> (line <line number>) belonging to model <model item name> for order <order number> could not be released because item <model item name> belonging to same model is backordered.
Pick Release process could not allocate <quantity> of item <item name> for order <order_number> as there was insufficient quantity available Or Inventory allocations have failed, and the line has been back ordered.
The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility
2. Shipping > Release Sales Ordes
3. Pick release ends with warning.
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