How to Keep Same Order Number When Order Type Is Changed
(Doc ID 1545760.1)
Last updated on FEBRUARY 19, 2020
Applies to:Oracle Order Management - Version 220.127.116.11 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
On : 12.1.3 version, Transaction Entry
You can change the order type on a sales order if:
1. The Order Number generated is not set to "Gapless."
2. The order is not Booked.
3. The order doesn't have any lines.
You can check these constraints from Setup -> Rules -> Processing Constraints.
However, when changing the order type, you receive a new order number and
first order number is not available, and may be deleted.
The issue can be reproduced at will with the following steps:
1. Create order 123, order type = Standard, status = Entered, save.
2. Query order 123, change order type = Standard 1, save.
3. See new order number.
How can you change the order type and keep the original order number?
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