Find Back To Back Sales Order Has Two External Requisition Requests
(Doc ID 1546369.1)
Last updated on JUNE 17, 2024
Applies to:
Oracle Order Management - Version 12.0.4 and laterInformation in this document applies to any platform.
Symptoms
One is using back to back order function but there are a few sales orders have two external requisitions requests.
Looks like the first request produced the requisition/PO and then the second request override the first request which also produces requisition/PO.
The later is what is final linked to SO at reservation/supply, but at requisition we are seeing two requisitions linked to the same SO.
Since it is production we need to proceed we canceled the first requisition that is no longer at sales order reservation details
Expect back-to-back order to be associated with single requisition/PO
This issue may be replicated as follows:
1. Run the following query to find the duplicate requisition:
The issue happens intermittently.
The business did about 30 orders and two of them had issue. The process is same for all.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |