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DATAFIX: Line Workflow In Error ORA-20001: OE_Fulfill_WF.Fulfillment With Line Processing Message As Please Setup A Conversion Rate Between Order Currency And Sales Agreement Currency (Doc ID 1546475.1)

Last updated on APRIL 17, 2023

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Order line workflow is in error with the following:

ERROR

ORA-20001: OE_Fulfill_WF.Fulfillment (OEOL,RUN, E1,E6,E22-1,E22-2,) Wf_Engine_Util.Function_Call(OE_FULFILL_WF.START_FULFILLMENT, OEOL

Line processing messages show:
Please setup a conversion rate between order currency and sales agreement currency. 

EXPECTED BEHAVIOR

Order lines should be invoiced and closed

Steps to Reproduce the Issue

The issue can be reproduced at will with the following steps: 

  1. Create a BSA with CONVERSION_TYPE_CODE,CONVERSION_RATE and CONVERSION_RATE_DATE as NULL
  2. Create related Sales Order with different currency than used in BSA
  3. Ship Confirm the order 

Cause

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In this Document
Symptoms
Cause
Solution
References


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