SLA:Open Acct Balances Data Manager Performance Issue (Doc ID 1546665.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Other-MiscIss & KeyIndReport

When attempting to add some new liability accounts to the Open Account Balances Listing Definition it takes about 3 days to complete the request "Open Account Balances Data Manager Worker Process" and also the following error occurs.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add new liability accounts to the Open Account Balances Listing Definition
2. Save the definition when the "Open Account Balances Data Manager Worker Process" starts



Cause

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