Buyer with Sufficient Authority Cannot Approve and the Purchase Order Routes to the Next Supervisor up the Hierarchy (Doc ID 1547081.1)

Last updated on JANUARY 04, 2021

Applies to:

Symptoms

In an Employee-Supervisor relationship approval context, when Employee A tries to approve a document for an amount and charge account that they have sufficient authority to approve it is forwarded to the next approver up the hierarchy - Employee B.

STEPS
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The issue can be reproduced at will with the following steps:
1. Employee A tries to approve a document with less than their amount limit on a charge account where he has sufficient right
2. It goes to the next approver Employee B

For example in this specific test case.  
Employee A tries can approve a document for an amount of 492,200.00 with charge account 810.8001.1421.0000.00000.00000.5001.000.0000

Cause

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