Enter Address Error 'ID CA for the flexfield segment State Code does not exist in the value set AR_SRS_STATE' (Doc ID 1547121.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In R12.1.3:

Attempting to create a customer address in the US Operating Unit, you can select a State as part of the entry.
If you create a customer in a Denmark (DK) organization, with a US address, there is no list of values for the 'State' field.

This error appears right below the State Code field:

ID CA for the flexfield segment State Code does not exist in the value set AR_SRS_STATE

Steps to reproduce:
Responsibility:  DK Receivables Superuser
Navigation:  Customers > Customers
Click on Create button to enter a customer and address
Under Account Site Address region, select country 'United States'
Enter Address Line 1
There is no list of values available for the 'State Code' field, and the error above appears

Cause

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