Credit Card Processing: Invoice Balance Becomes Zero for a Declined Transaction (Doc ID 1547416.1)

Last updated on MAY 03, 2016

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Attempting to run Automatic Receipt Creation program and a payment is declined.

The payment schedule for the invoice is zeroed (balance becomes zero) even though no receipt is created

Cause

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