Dunning Plan is Not Picking Up Custom Dunning Template

(Doc ID 1547475.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Advanced Collections - Version 12 and later
Information in this document applies to any platform.

Symptoms

Dunning Plan is not picking up custom template when IEX: Send Dunning for Delinquent Customers is run.


 

Cause

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