Datafix: Internal Sales Order Has Status "External Req Open" (Doc ID 1547557.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Inventory Management - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Find that some of the order lines are stuck in EXTERNAL_REQ_OPEN status and these order lines can't be progressed.

* The issue is for specific data and cannot be replicated.

EXPECTED BEHAVIOR
Expect that PO is created the status should change to PO Open

STEPS

* The issue is for specific data and cannot be replicated.

1. Create PO Requisition in Purchasing Super User.
2. Run Create Internal Orders Program from Purchasing Super User.
3. Run Order Import from Order Management Super User.
4. Sales Order imported in Order Management Super User .
5. Click on Actions and select Progress Order and click ok. Eligible activities will be displayed. Select Create Supply Order Eligible.
6. Now Line Status will change to External Req Requested.
7. Run Requisition Import from Purchasing Super user.
8. Now the Status of the SO in Order Management Super User will change from External Req Requested to External Req Open.
9. From Purchasing Super user, Auto Create Purchase Order for the above Sales Order Flag the checkbox of the record and click Automatic button.
10. Click on Automatic button and then Create to create Purchase Order.
11. Purchase Order has been created.
12. Review the reservation and order lines, see status is EXTERNAL_REQ_OPEN

Changes

 

Cause

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