One Step Issue Is Duplicating Transactions If Initial attempt fails with error (Doc ID 1547762.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Application Release 12.1.3, customer is claiming that even after applying patch 14352457:R12.EAM.B, the issue that should have been fixed by BUG 4352457 - ITEMS ARE ISSUED TWICE IN ONE STEP MATERIAL ISSUE PAGE still exists.

The duplicate transactions are still generated in case that, when user is initially attempting to issue more then 1 material line at once and any of the lines are giving an error, for example, due to missing on-hand.

Then, if user just unselect the line in error and attempts a new issue, for all lines before the line just de-selected, there will be duplicate transactions.

Cause

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