R12: System Alert Is Not Fired When Manager Buyer Workload Is Used To Assign Requisitions To Buyers (Doc ID 1547794.1)

Last updated on SEPTEMBER 02, 2013

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

An alert is not getting fired that is set on Alert Manager responsibility to send an alert, when a new buyer is assigned by a manager using Manager Buyer Workload form.
Also, no E-mail is sent to the E-mail address set on the Action Details of the alert.

The same alert is fired successfully when buyer is assigned directly from requisition form.
The issue only occurs when Manager Buyer Workload form is used to assigned the buyer.
 
Other Alerts set on different other actions from purchasing or other modules are working fine.

Cause

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