R12.1.3 EAM WORK ORDER SELF-SERVICE SEARCH PRODUCES FORM ERROR Including The Asset Children (Doc ID 1548076.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, PM

When attempting to search work order with 'Include Asset Children' set to 'Yes', the following error occurs.

ERROR
-----------------------
Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation. Statement: SELECT * FROM (SELECT wdj.WIP_ENTITY_ID,
  wdj.DESCRIPTION,
  wdj.STATUS_TYPE,
  ..
  ..
java.sql.SQLException: ORA-01436: CONNECT BY loop in user data
  ..

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Search work order with 'Include Asset Children' set to 'Yes'

Cause

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