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Drop Ship Sales Order Shipping Goods Against The Closed Sales Order Lines On Partial Shipment (Doc ID 1548390.1)

Last updated on FEBRUARY 11, 2020

Applies to:

Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, Transaction Fulfillment

ACTUAL BEHAVIOR
---------------
When receiving partial quantity for a drop ship order line, line is being split
and the split line gets stuck at Awaiting Receipt after it has been received

EXPECTED BEHAVIOR
-----------------------
The split line should also get closed after receiving the remaining quantity

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new Drop Ship Order
2. Do a partial Receipt
3. Then the SO line will be splitted into 2.Here the Sales Order Line is newly created is less than the existing Sales Order line id
4. The initial sales order line will be closed.
5. receive the rest of the PO
6. The quantity is shipping against already closed sales order line.


Cause

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In this Document
Symptoms
Cause
Solution
References


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